Privacy Policy
At AKRY DIGITAL SOLUTION (OPC) PVT LTD, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use the AEPS Wallet platform.
1. Information We Collect
- Personal Information: Name, mobile number, email address, Aadhaar number, PAN details, and bank account details provided during registration.
- Transactional Information: Details of AEPS transactions, bill payments, withdrawals, and fund transfers.
- Technical Information: IP address, browser type, device details, and geolocation data.
2. How We Use Your Information
- To process AEPS transactions and provide customer support.
- To comply with KYC and AML guidelines under RBI and NPCI regulations.
- To improve platform security, prevent fraud, and enhance user experience.
3. Data Sharing & Disclosure
We do not sell your personal information. However, we may share your data with:
- NPCI, UIDAI, and other regulatory authorities as required by law.
- Third-party payment processors, banking partners, and service providers.
- Law enforcement agencies in case of suspected fraudulent or illegal activities.
4. Data Security
We use encryption, secure servers, and multi-factor authentication to protect your information. Despite our efforts, no online platform is entirely immune to security breaches.
5. Your Rights
- Access and review your personal data.
- Request correction of incorrect information.
- Request deletion of your account (subject to regulatory requirements).
6. Data Retention
We retain transaction and KYC data for the period mandated by law, typically up to 5 years, after which it is securely deleted.
7. Changes to this Policy
We may update this Privacy Policy from time to time. Continued use of the platform after changes indicates acceptance of the revised policy.
8. Contact
Email: walletaeps@gmail.com | Call: +91 965 029 0200